FAQs

In many cases, this is due to improper inputs. Here are some ways you can improve your inputs. Be specific. The more specific your input, the better the output. For example, when describing WordHero, "helps marketers write better and faster" is b...

If you get this message or something similar: "Fair use message: You're going too fast. Please try again later."  Or "OpenAI's generation limit exceeded. Please try again after 1 hour." This simply means you hit either the per-minute or per-hour ...

Although you can generate unlimited characters per month on our unlimited plans, there are certain limits that are enforced by our partner OpenAI. Generation limits (per min and per hour) are there to deter automated or bot usage and keep our serv...

As WordHero is using OpenAI's technology, we are subject to their regulations on usage when it comes to sensitive content. Moreover, the content blocker by OpenAI blocks content based on the potential output rather than your input. Tweaking your ...

We want to help you generate content, but our AI partner has restrictions on certain topics. It may not be possible to generate content if your topic is specifically about the following: Content that expresses or promotes any form of hatred based ...

For Standard Mode (GPT-4o mini) these are the supported languages: Afrikaans Albanian Amharic Arabic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Cebuano Chinese (Simplified) Chinese (Traditional) Corsican Croatian Cz...

To change the default output language, follow these steps based on the page you're on. If you're in the  Generator Mode (Home), click on a tool. Then click on Advanced Options (denoted by the 3 dots icon). Select the output language you want. If ...

In the Editor toolbar, click the "Open a document" button to access your previously saved documents. WordHero has an automatic saving feature that saves any changes made to your document. If you happen to delete a sentence, paragraph, or the entir...

In short, no. The AI is a generative language model; it does not refer to any specific online resource for facts, numbers, or data. If factual accuracy is essential in your use case, you will need to fact-check AI-generated content. This is the sa...

To answer this question, one should first understand how the AI generates content. A common misconception is that the AI goes out into the internet, lift relevant content from online sources, and rewrites it. This is wrong. In actual fact, the AI ...

One possible reason your account is logging out is that if you log in to WordHero from another device, it will log out the existing session. Password managers can also cause unexpected issues. Try disabling it and see if it fixes the problem. If t...

Please keep in mind that WordHero only permits one active session at a time. Therefore, if you use the same account to sign in on a different device, it will automatically log out the first session.  We are continuously working on developing the t...

The AI's learning data only goes up till 2021, so it doesn't have any knowledge of recent events. This could also be the reason why the AI provides unrelated and inaccurate information. If you have further questions, contact  support@wordhero.com ...

We understand how this impacts the overall experience. But here are some reasons that we need to take into consideration: Prevent Abuse: The character limitations were implemented to deter automated or bot usage and keep our service safe from pot...

The AI has been designed with built-in safety measures to ensure that it adheres to ethical guidelines and doesn't engage in harmful or offensive behavior during the chat. These measures cannot be disabled as they are an essential part of the syst...

Base Plans:  Your credits for base plans will reset on the same day you signed up each month. For example, if you joined on the 10th of the month, your credits will reset on the 10th of every subsequent month. GPT-4 and WordHero Art credit add-ons...

The system automatically reverts to Standard Mode under two circumstances: 1. If your credits have been completely used up. 2. If you have selected an output language that does not support Enhanced Mode. Currently, only English , Chinese (simpli...

To download your WordHero Art generated image, simply click the Magnifying glass icon in the generated image: Once you click it, it will show the image in full size. Click the photo to download. You can download multiple images by selecting them a...

1. From the Documents tab, choose the document that you want to export. Instead of clicking on the document title, please click on the space between the title and the "Copy Contents" and "Export as Docx..." buttons.  2.  This will reveal the "Send...

This feature is available to users on the Infinity Plan, Lifetime Pro++, and higher tiers.

In the Documents page, you can now send articles directly to WordPress (beta). Here's how you can connect your WordPress:  1. Go to Documents tab 2. Click the Wordpress site 3. Click on +Add New Site 4.  Enter your WordPress Site Settings. 5.  Cre...

When you sign up for WordHero, you'll receive different types of credits, which are utilized based on their expiration dates. This ensures you make the most of your credits effectively. Here’s how it works: Credit Types: Monthly Plan Credits Renew...