If you are getting a 404-page error and you can't log in, please check the following points to help you solve the issue.
- You signed up using a different email. If you have multiple emails, there's a good chance you used a different email when you signed up. Please double-check the email if you are using the correct one.
- You requested a refund. We understand that WordHero doesn't meet everyone's needs, so if you have requested a refund and it has been completed you can no longer access the app.
- You entered the wrong password. Please try resetting your password by clicking the forgot password. Check your email with the reset password request.
- Your signup failed. This rarely happens but if the above reasons are not your case, please send us your purchase code or invoice so we can investigate.